Established in 2012, BigPanda is an event correlation and automation platform built for domain-agnostic AIOps. The company's autonomous operations platform assists IT Ops, NOC and DevOps teams to detect and resolve IT incidents. Powered by Open Box Machine Learning, BigPanda correlates IT into insights, automates incident management, and unifies fragmented IT operations. Customers like Intel, TiVO, TurnerBroadcasting, and Workday use BigPanda. The company is backed by investors including, but unlimited to Sequoia Capital, Mayfield, and Battery Ventures.
BigPanda aggregates data from across a company's fragmented tools for observation, change, and topology. It then utilizes AI and machine learning to correlate the data into actionable insight. This assists IT Operations teams in detecting incidents in real time. The company also provides IT executives, service owners, and team managers with analytics to track incident trends, KPIs, and metrics.
BigPanda offers organizations the ability to drill down and isolate the root cause of incidents and outages. This includes identifying changes to infrastructure and applications causing outages and incidents, as well as lower-level infrastructure problems.
The company streamlines the incident response lifecycle with automatic incident triage, bi-directional ticketing, notifications, and war room creation. It also connects to third-party runbook automation tools to operate workflow automations. BigPanda allows IT Operations teams to remove focus from manual tasks, and facilitate incident resolution.