AnswerDash is a Seattle-based company using artifical intelligence to create knowledge management solutions and a customer support platform. AnswerDash aims to replace static FAQ and knowledge base solutions currently used on webpages. AnswerDash's artifical intelligence answers customer questions instantly in a Q & A chat based interface that can be embedded within a webpage. The platform is a langauge processing engine driven by a machine learning algorithm.
AnswerDash was created in 2012 by Parmit Chilana, Jake Wobbrock and Andrew Ko. The company started as Chilana's Ph.D dissertation at the information school of University of Washington.
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