Acorio is a Boston-based, NTT DATA company and functions as a 100% ServiceNow exclusive consultancy. ServiceNow is a customer relationship management (CRM) system focused on providing IT asset management solutions for businesses of any size. This CRM system offers features such as compliance management, asset management, and real-time prioritization. Acorio was founded by Frank Selldorff in 2012 and announced its Series A funding round in April of 2013. In 2019, Acorio acquired the company BusinessForward.
Acorio has nine regional hubs across the U.S. and an international presence in Spain and Australia. The consultancy serves Fortune 1000 and Global 2000 clients in multiple industries including healthcare, financial services, life sciences, manufacturing, government, and retail.
The Advisory Services team performs a "health check" to assess the current environment, remediate the operational ecosystem, and create strategies to prove ROI to maximize usage of ServiceNow.
Business Process and Training
Acorio business consultants can determine business gaps early on, increase speed of delivery, optimize clients use of the ServiceNow Platform, and boost business value.
Ongoing and Platform Support (AVA)
A virtual assistant platform called AVA is designed to provide immediate support and assistance.
ServiceNow Products and Practices
Products include: ASSET (IT asset management), CSM (customer service management practice), HRSD (human resource service practice), ITBM (IT business management practice) , ITOM (IT operations management practice), and ITSM (IT service management practice).
Technical consulting includes ServiceNow Consultants, Process Experts, Certified Implementation Specialists, and Engagement Managers to help guide integration and design business solutions.
ServiceNow Customer Success Stories | Acorio
Documentaries, videos and podcasts
May 4, 2018