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US Patent 11176598 Artificial intelligence and machine learning based conversational agent

Patent 11176598 was granted and assigned to Accenture on November, 2021 by the United States Patent and Trademark Office.

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Contents

Is a
Patent
Patent

Patent attributes

Patent Applicant
Accenture
Accenture
Current Assignee
Accenture
Accenture
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
11176598
Date of Patent
November 16, 2021
Patent Application Number
16215293
Date Filed
December 10, 2018
Patent Citations Received
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US Patent 11631124 System and method of mapping product attributes between different schemas
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US Patent 11966962 Artificial intelligence-based curating method and device for performing the same
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US Patent 11928685 System, method, and program product for recognizing and rejecting fraudulent purchase attempts in e-commerce
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US Patent 12093989 Generating product recommendations using a blend of collaborative and content-based data
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US Patent 11972460 System and method of personalizing online marketing campaigns
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US Patent 11501080 Sentence phrase generation
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US Patent 11514493 System and method for conversational commerce online
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US Patent 11574294 Information processing method, information processing device, and recording medium
Patent Primary Examiner
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Robert M. Pond
Patent abstract

In some examples, artificial intelligence and machine learning based conversational agent may include ascertaining, based on a chat conducted with a conversational chatbot, a request by a user to purchase a product, and an attribute associated with the user. An intent associated with the user to purchase the product may be generated. Further, a catalog that includes a plurality of products that match the request by the user to purchase the product may be generated. Selection of a product from the plurality of products may be received. Identification of a quantity associated with the selected product may be received. A purchase request may be generated. A purchase order associated with the selected product may be generated. Further, based on the purchase order associated with the selected product, the selected product may be procured for the user.

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