Servify

Servify is a device management platform, founded in 2015. It is headquartered in Mumbai, India and operates in North America, Europe, Middle East, China, and Turkey. It provides services like product diagnosis, queue management, and warranty and protection plans to its clients. In 2019, Servify was featured in Red Herring Asia Top 100 Technology company list.

Servify was founded by Sreevathsa Prabhakar in 2015. Prior to starting Servify, Prabhakar ran a company called The Service Solutions, which he founded in 2009; it was acquired by B2X GmbH, a Germany-based customer service outsourcing company.

Servify received its first round of funding in April 2016 for an undisclosed amount, from Blume Ventures, Beenext, Barkawi Holdings and TM Service Technology Holdings.

In June 2016, OnePlus used Servify's technology to launch the 'OnePlus Care' app that allows customers to self-diagnose their smartphones and utilize doorstep pickup and delivery to a service center, if needed repair.

The company is partnered with brands like Apple, Oppo, Panasonic, Realme, Nokia, OnePlus, Xiaomi, Amazon, AmTrust, Croma, Godrej, Huawei, Ingram Micro, Micromax, Motorola, Lenovo, Reliance Jio, Reliance Retail, and Vodafone.

In August 2018, Servify raised $15M in its Series B funding round from Iron Pillar, Blume Ventures, and Beenext. In January 2019 it acquired a gadgets repair startup iService

In June 2020, Samsung tied up with Servify to launch Samsung Care+ that provides a protection service for Samsung Galaxy smartphones. It secured Rs. 85.8 crores in its Series C funding round for its existing investors, Iron Pillar, and Blume Ventures.

Servify raised $23M in Series C funding round from Iron Pillar, Blume Ventures, Beenext, and Tetrao SPF in September 2020.