MindMeld

MindMeld is a San Francisco-based technology company offering a conversational artifical intelligence platform for the creation of deep-domain voice interfaces and chatbots. The MindMeld Conversational AI platform is a Python-based machine learning framework for building conversational assistants that demonstrate understanding of a particular use case or domain while providing conversational experiences. The cloud-based platform uses machine learning to interact with voice and chat assistants enabling users to navigate information throughout various applications.

The platform also provides users with "blueprints" covering common conversational use cases and a pre-configured application structure with a pre-built set of code samples and data sets. These example applications allow users to test and customize without writing code or collecting data.

MindMeld functionalities include the following:

• natural language processing: domain classification, intent classification, entity recognition, entity role labeling, entity resolution, language parsing

• dialogue management
• custom knowledge base creation
• question answering
• training data collection and management support
• large-scale data analytics

MindMeld was founded in 2011 by Tim Tuttle and Monider Jheeta as Expect Labs. When the company first released the MindMeld app for iPad in 2013, it functioned as a virtual assistant that could be used to search and discover content using voice and touch. Expect Labs took on the MindMeld brand and expanded its offerings over the years. Mindmeld was acquired by Cisco Systems in 2017 and currently operates as a subsidiary of the company.